Human Resources & People Skills
Introduction
People are the foundation of every successful organisation. Human Resources (HR) professionals and managers play a vital role in attracting, developing, and retaining top talent, while creating a positive and productive workplace culture. This five-day in-person training course provides participants with a comprehensive understanding of HR management and people skills essential for modern workplaces. The course covers recruitment, performance management, employee engagement, employment law, and interpersonal effectiveness, enabling participants to manage and lead people with confidence and empathy.
Target Audience
- HR professionals and administrators seeking to strengthen their knowledge and skills.
- Managers and team leaders responsible for people management and development.
- Business owners and entrepreneurs who want to improve their HR practices.
- Individuals aspiring to start a career in Human Resources.
- Anyone interested in improving their people management and communication abilities.
Training Course Objectives
Provide a clear understanding of the key principles and functions of HR management.
Strengthen interpersonal and communication skills for effective people management.
Understand performance management, employee relations, and conflict resolution.
Develop competence in recruitment, selection, and onboarding processes.
Gain awareness of employment law, diversity, and equality in the workplace.
Learn strategies for employee engagement, motivation, and retention.
Training Course Outline
- The role and importance of HR in organisational success
- Core HR functions: recruitment, development, retention, and compliance
- The relationship between HR and management
- Understanding the employee life cycle
- The strategic value of HR in business performance
Activities: HR function mapping exercise, group discussion on HR challenges
- Workforce planning and job analysis
- Recruitment methods and attracting top talent
- Conducting effective interviews and assessments
- Selection techniques and decision-making
- Successful onboarding and integration of new employees
Activities: Interview role-play exercise, recruitment planning workshop
- Setting SMART objectives and expectations
- Conducting performance appraisals and feedback sessions
- Identifying learning and development needs
- Coaching, mentoring and succession planning
- Managing underperformance constructively
Activities: Performance review simulations, feedback practice exercises
- Understanding employment law and employee rights
- Handling grievances, disciplinary actions and workplace disputes
- Promoting diversity, equity and inclusion (DEI)
- Supporting employee wellbeing and work-life balance
- Building trust and positive relationships across teams
Activities: Case study on employee relations, group debate on workplace ethics
- Leadership and communication styles in HR and management
- Emotional intelligence and empathy in people management
- Motivating employees and building team engagement
- Managing change and maintaining morale during transitions
- Creating a people-focused culture that drives performance
Activities: Leadership reflection workshop, motivation strategy presentation
Register with us today
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